The Bonaverde Berlin comes with a standard one year warranty. We want you to be happy with your product and will do our best to get you brewing again as quickly as possible!
If your machine fails during normal usage and we are not able to get it working again via our customer support team, they will put you in touch with our aftermarket service team. Our aftermarket team will work with you to repair or replace your machine at no cost to you.
If you damage your machine (e.g., accidentally knock it off the table) our aftermarket team will assess whether your machine can be repaired and further determine any costs to do so.